Lots Of Connect Updates

This week has been our Developer Conference for our Connect solution. That means that we have so many updates that we are a bit delayed on announcing them all individually. So we thought we would highlight some of the ones that we are most excited for and also some that we thought you would appreciate too. Enjoy!

• 🤖 Voice AI (Virtual Receptionist) 
  AI answering calls, voice chat widget, AI outbound calling (careful rollout with controls), multi-LLM support, prompt evaluator, APIs for agents, competitive token/minute pricing (outbound moving to token-only)

• 💬 Conversations AI (Chat, Text, Social Media, Etc.)
  Event/flow-based builder, multi-calendar booking, image & voice understanding, transcripts & summaries, smart follow-ups, multi-LLM support, prompt length increase (2k → 15k words), public APIs

• 🧠 Knowledgebase & Memory 
  Support for websites, tables/CSV/rich text/PDFs/docs/web search; automatic refreshable scans, contact- and user-level memory so agents retain context

• ⚙️ Workflows AI
  AI scaffold + iterative chat builder, visual node editing (merge/condense actions), copy/undo/redo, versioning, trigger narrations, cron scheduling

• 🧭 Voice & Phone System Upgrades
  New dialer UI, voicemail tab, IVR transfers, call dispositions, call-transcript triggers, outbound voice features

• 🧰 APIs & Multi-LLM Support
  Expanded APIs for AI and voice products; support for multiple LLM providers and models

• ⚡ Performance & Reliability
  Major speed improvements (conversations, pages, workflows, funnels), reduced error rates, lower trigger latency, better browser memory behavior

• 📱 Mobile App Refresh
  New mobile app UI, better crash-free rate, Ask AI on mobile, universal search, AI business card scanner

• 💳 Payments & E‑commerce Enhancements
  QuickBooks selective import + two-way sync, improved invoicing (branding, payment links, taxes, discounts), gift cards, bank transfers & 3DS, product bundling & bulk edits, ShipStation integration

• ⭐ Reviews & Reputation
  Manual/bulk import of reviews, retroactive review replies, multi-review links, AI competitor analysis

• 📅 Calendars Enhancements
  Favorites, multiple locations, add-ons, coupons, staff-specific times, equipment & room rental calendars, WhatsApp forms & notifications

• 🌐 Funnels & Websites
  Multi-pop support, QR element, pricing table, global custom colors & fonts, external tracking improvements, element templates, improved mobile page speed

• 🧾 CRM & Custom Objects
  Custom objects live, enhanced companies/opportunities UI, pipeline permissions, dedupe detection, persistent saved views, advanced filters

• 🖼️ Media & Editor
  Built-in image editor, media storage improvements

• ⚙️ Workflows Versioning & Restore
  Autosave, undo/redo, workflow version history + restore, review & restore previous versions

• 📣 Social & Ad Manager 
  Ads manager upgrades (Facebook/YouTube), social planner stability, BlueSky integration, Meta Reels integration, TikTok comments triggers, TikTok messages, Instagram DM & comment support, social trends & comment replies

• 🎓 Courses, Communities & Client Portal
  Faster course creation UX, live interactive course sessions, richer client portal dashboards (files, invoices, appointments, courses, affiliates)

• 🧾 Tax & Global Payments Automation
  Automatic tax handling, improved global tax/compliance tools for payments

• 🔐 Compliance & Security 
  Achieved ISO 27001, SOC 2 Type I (work ongoing on SOC 2 Type II and GDPR)

• 🧾 Forms & Quizzes
  Conditional logic, slide cloning, customizable results pages, mapping submissions to companies/custom objects

• 🖥️ User UX & Admin
  New sidebar, keyboard shortcuts across pages, modular contact/conversation pages, persistent column sorting, custom dashboards & widgets

We have these and so much more that have been and are being released soon. Please make sure to check our Developer Changelog for more details. The majority of these are free upgrades for everyone with our Connect all-in-one digital business solution. Enjoy!