Inbound Calling Updates!

Web Wisconsin • August 1, 2023

You Asked, So We Fixed It!

Our team has done an outstanding job with the recent updates!


We have made some exciting enhancements that bring both professionalism and excitement to our services. One notable improvement is the ability to enable inbound calling directly on the existing staff pages, eliminating the need to navigate to v2.


Additionally, we have implemented call recording authentication as per the required changes by Twilio, ensuring enhanced security.


Furthermore, we have diligently addressed small bugs in workflows and forms, resulting in smoother operations and improved user experience.


Kudos to the team for their awesome work!



View Changelog →

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Some of the many exciting updates: 🧰 Streamline every edit fast: Tabs and collapsible panels help you style without stopping to search. 🤖 Train bots with precision: Assign exact knowledge to each bot so replies stay sharp and on-topic. 🔍 Spot issues instantly: One view means quicker insights—and better decisions for your clients. 🛎️ Keep programs running smooth: Structure and tabs cut confusion and reduce admin delays. 📅 See reschedules at a glance: Spot patterns and problem calendars in seconds—not hours. Take a look, test what fits, and feel the difference for yourself 👇