Our Phone System Keeps Getting Better!

Our Lead Connect Phone System:

Seamless Communication at Your Fingertips!

12/08/2023: IVR Enhancements - Introducing the Say/Play Option for the Record Voicemail Action!

We are excited to announce a significant enhancement to our IVR (Interactive Voice Response) system. We have made the record step in the IVR a lot simpler and easier with the addition of the Say/Play option for the Record Voicemail action.

Now, when callers reach the voicemail recording stage, they have the following options available:

1. Play Beep: A beep sound will be played before the recording starts, giving callers a clear indication when to begin their message.
2. Add Voice Instructions: Callers can now provide voice instructions before recording their voicemail, ensuring that they can express any specific requirements or guidelines for their message.

These enhancements aim to improve the overall user experience and make the process of leaving voicemails more streamlined and convenient for both callers and recipients.

We are committed to continuously enhancing our IVR system and providing you with the best possible features. Stay tuned for more updates and improvements in the future!

Thank you for choosing our services!

Note: The availability of these features may vary depending on your specific IVR configuration.

Other Lead Connect Phone & IVR Updates:

09/25/2023: LC Phone Huge Release: Ring All, Voicemail Ramp, Toll-Free Verification, & More!



Get ready for an exciting update from LC Phone! Our latest release brings a range of amazing features to enhance your communication experience:

• Ring All/Assign Multiple Phone Numbers to Team Members: Never miss a call with the ability to assign multiple numbers to your team members. All designated phones will ring simultaneously, ensuring no important calls are overlooked.

• Voicemail Ramp Model: Say goodbye to missed voicemails! Our Voicemail Ramp Model prioritizes and delivers messages effectively, keeping you connected and informed.

• New Toll-Free Verification Badge/Process: Enjoy enhanced security with our new Toll-Free Verification process. Rest assured that your calls are secure and reliable.

• A2P Registration Upgrades: We’ve upgraded our A2P registration process, making it easier for businesses to integrate their applications with LC Phone’s communication platform.

• Automatic Ringtone Selection by Country: Experience personalized calling with automatic ringtone selection based on your location. Immerse yourself in a tailored communication experience.

Stay tuned for more updates from LC Phone. Elevate your communication to new heights with our incredible features!

09/05/2023: More A2P 10DLC Updates to Make Registration Easier!

We are thrilled to announce the latest updates aimed at enhancing the registration process and operation of A2P 10DLC in Lead Connect (LC) Phone!

With our continuous efforts, we have made significant improvements to make registration easier than ever before. One exciting addition is the introduction of A2P Verified Status for Numbers, ensuring a secure and reliable communication channel. Furthermore, we have revamped the Toll Free Registration Flow, streamlining the process for a seamless experience.

Alongside these enhancements, we have implemented various A2P Flow Enhancements, further optimizing the overall functionality. We are proud of our team’s dedication to making A2P 10DLC more accessible and efficient for all users.

Together, we are revolutionizing the way businesses communicate, and we look forward to empowering your success with these exciting updates!

08/22/2023: Great New Update for LC Phone System + Toll-Free Registration Live! 

The LC Phone System has just received a great new update!

One of the exciting features is the revamped UI for managing phone numbers, making it easier and more user-friendly. The buy number flow has also been upgraded, improving the overall experience for users.

Notably, toll-free registration v2 is now available for LC Phone sub-accounts, which is a significant enhancement. Furthermore, carriers fees are no longer being marked up, which is a positive change.

Congratulations to the team for their awesome job on these improvements!

08/10/2023: LC Phone System Update: Standard Brand Registration



LC Phone has recently released an update for their phone system. One of the key features of this update is the introduction of the A2P 10DLC Standard Brand Registration Flow, which is now live.

Additionally, a call recording warning message has been incorporated into the recording process. These updates aim to enhance the functionality and user experience of the LC Phone system.

06/15/2023: Easier A2P/10DLC Flow for LC Phone Live!

Introducing an improved A2P Registration flow that offers a simplified experience for registering your brand. Instead of navigating through multiple pages, you can now conveniently access the Trust Center and click on the A2P registration CTA.

The flow intelligently adjusts based on the information already provided or shared, ensuring a streamlined registration process. We have also optimized the wording and examples, and included helpful suggestions near input fields to guide you through the process and increase the success rate of brand and campaign approvals.

Additionally, we have implemented various small-scale enhancements to further enhance the user experience and overall functionality.

01/18/2023: Use Existing Business Phone Numbers...Plus No More Spam!

The LC phone system now has two exciting features that are live and ready to use. Firstly, it allows you to use existing business phone numbers for outbound calls. This means that you can make calls using your existing phone number, giving your business a professional and consistent image.

Secondly, the system has implemented measures to reduce spam on outbound calls. This means that you can make calls without the worry of receiving unnecessary spam or unwanted solicitations. With these features in place, the LC phone system provides a reliable and efficient solution for business communication.